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How long will my order take to arrive?
Timeframe for deliveries within Ireland is 1-2 working days after the order is placed.
Can I track my order?
Yes tracking details are provided in the email we send to you when your order is complete.
Do you deliver to the UK?
Unfortunately due to Customs Issues that have arisen since Brexit it’s not possible to deliver to the UK at the moment.
What countries do you deliver to, what are the transit times & shipping rates ?
At the moment we deliver to the following countries:
Country | Transit Time (Working Days) | Cost |
---|---|---|
Republic of Ireland
Northern Ireland (Choose United Kingdom in Country drop down list at Checkout) |
1-2 Days | €7.95 |
Belgium, France, Germany, Luxembourg, Netherlands | 3-5 Days | €22.71 |
Austria, Czech Republic, Denmark, Poland | 4-6 Days | €23.97 |
Hungary, Lithuania, Slovakia, Slovenia | 5-6 Days | €26.49 |
Estonia, Italy, Latvia, Spain, Sweden | 5-6 Days | €28.60 |
Croatia, Finland, Portugal | 6-7 Days | €35.35 |
Can I include a card?
Yes there is an option to include a message on a card at checkout
Do you include invoices or receipt with the hampers?
No a receipt is emailed to buyers emails address upon purchase but never to the recipient.
Can I build my own Hamper?
Unfortunately we do not have the facility to build your own hamper online at this time. If you order is for 20 hampers or more please email info@basketcase.ie and we will be happy to do a bespoke hamper built around your budget and requirements.
I have a large order going to multiple addresses - can I send a spreadsheet instead of placing online?
Sure! Please email the spreadsheet to info@basketcase.ie and we can look after the rest. Remember you must include a mobile phone number for each recipient.
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Testimonials
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